The Chat: Why Fast Live Chat Response Time Matters for B2B

🎙 The Chat: Why Fast Live Chat Response Time Matters for B2B

Ever been hit with a chatbot demanding your email before you can even ask a question? 🤨 You’re not alone -  and it might be costing businesses more than they realize.

In this episode, Andy and Tahlia dive deep into the do’s and don’ts of chatbot design, uncovering why prioritizing trust over transactions leads to higher engagement, better leads, and stronger customer relationships. They explore:

✅ Why asking for an email too soon kills trust and conversions
✅ The "Value-First" approach that makes chatbots actually work
✅ How blending AI + human support creates a seamless experience
✅ Why humor and personality might be the missing ingredient in chatbot design

If your business uses live chat, AI, or chatbots - this episode is a must-listen 🎧. Learn how to build a chatbot experience that engages, converts, and keeps customers coming back!

🔗 Listen now & level up your chatbot game!